TERMS AND CONDITIONS
Free Introductory Stretch
- Free introductory stretches are offered only to first-time visitors to the studio, and only to those who live in the GTA.
- If you refer a new client to us who purchases any of our stretch packages, we'll credit your account with a free 25 minute stretch session.
Refunds and Cancellations
- All sessions and packages are non-refundable.
- If you cancel by by 5pm the day prior to an appointment, your session will be credited back to your FLXME account.
- If you cancel after 5pm the day prior to an appointment, or miss a scheduled appointment, you may be charged for that session.
- Depending on availability, you may change the time of your scheduled appointment up until 5pm the day prior to that appointment.
- Single sessions expire 3 months after purchase.
- 5 and 10 session packages expire 6 months after purchase.
- 20 session packages expire 12 months after purchase.
- You may share your sessions with immediate family members including your spouse/partner and children.